Testimonials


Charlie Dunlop Electrical Contractors, Inc.

We had talked about having a website created for quite a long time and finally decided it was time. Fortunately, Tom Richards was recommended to us. We had never had a website before so we weren’t quite sure what to expect. We were pleasantly surprised with the finished product, as it had exceeded all our expectations. We have received many compliments on our website and it has undoubtedly improved our business. Our only regret is that we didn’t meet Tom sooner!

Charlie Dunlop
Charlie Dunlop Electrical Contractors, Inc.
info@dunlopelectrical.com

Tru-Line Contractors, Inc.

Tom:

For years our web site was an after thought, more trouble then it was worth, useless. Until I received your e-mail advising me of your services.

From that day forward, it has been a pleasure. Easy transition, professional attitude and ideas. Turned our web site into a valuable tool and got our e-mail accounts working smoothly! In days, not weeks.

Tom is always there when we need him and I highly recommend him.

Gregory J. Walsh - President
Tru-Line Contractors, Inc.
gwalsh@tru-linecontractors.com

Payroll Service Solutions

I found Tom's company through a Google search. He was at the top of the search engine rankings. I thought that if he could market his own business this effectively, I at least needed to meet with him to discuss what he had to offer.

After several meetings with me and my IT Department, all at my convenience and at my location in Philadelphia, I hired Tom to
redesign my website and, after it completed, to aggressively market my payroll business through his Google AdWords program and
Email Broadcasting.

The results have been substantial; over the past year we have put on a steady 2-3 new accounts per month thanks to Tom's marketing.
Also - he picks up his phone when I call and responds promptly to all my emails. This attention to a customer's queries and requests,
well after the sale has completed, is refreshing and unusual these days.

Dan Maggiani - President
Payroll Service Solutions
Dan.pss@verizon.net

Paula A Minnick Salon & Day Spa

My salon’s website was in need of a redesign and I was dragging my feet about finding someone new to accomplish this task for me. My past website designer was not listening to anything I was asking him to do and he really made no effort to help me with improving my website. Then I received an email from “Tom Richards”. I opened the email read what Tom wrote then clicked on his website and view all the work he had done for other businesses and I was impressed. I gave Tom a call and knew I was going to be in better hands after I was done speaking with him. He took the time, and still does, to explain things so I understand it. I am no “IT” person. I can ask any questions to Tom and I get the answers. It is a simple as that! Tom now also does my email blast for my monthly salon specials. He is very prompt to contact you back if you have a question. He also does things in very timely manner. “QUICK”.

I would highly recommend Tom Richards to anyone who is looking to redesign their website or improve their business. You can’t afford not to!

Paula A. Minnick, C. E.
Paula A. Minnick Salon & Day Spa
paulaminnick@msn.com

Roman Cane Corso's, Inc.

We wanted to take time to thank Tom for the long and dedicated service he has provided our company and website. A few years ago I needed to look for someone new to manage my site. This was not an easy task. Although I was very happy with the way my site currently looked and how gifted the servicer was, he wasn't as dependable as I needed. Our web site is in constant growth and change due to the nature of the business. It demands quick attention and an artistic component to detail which not many people out there can provide. A lot of work in Photoshop is necessary to get the pictures just right. I'm very very particular about the way each picture looks, how pages connect and just an overall "clean and appealing feel" to the site. Tom not only meets all the demanding requirements I put forth, he does it quickly, efficiently and at a very reasonable price. He's always looking out for our interests in all aspects of this industry. He's great at his craft, demonstrates a love for it and is simply a good honest person. I fully endorse Tom Richards to anyone looking for a webmaster!

Gensen & Marty Giarrocco III
Roman Cane Corso's, Inc.
info@RomanCaneCorso.com

DiGinto Landscaping, LLC

Dear Tom,
I just wanted to express to you how happy we are here at DIGINTO Landscaping for the new web site. You took our old site and turned it around in less then a week's worth of time. I was very surprised in how prompt and punctual you were with all of our appointments, and of course the end result. Our site looks great and we get plenty of compliments on it as well. I just wanted to take time and say thank you - one small business to another. The appreciation is not even able to be expressed in words.

Sincerely,
Philip E. DiGinto - DiGinto Landscaping LLC.
Digintoscapes@yahoo.com
Advance To Go, LLC

Tom Richards will save us over $2000.00 in the next 12 months! Not to mention the increase in sales that we anticipate due to the rejuvenation that Tom performed on our web site.

We have had a web site for over 5 years and during that time, we have had numerous "individuals" contact us via e-mail offering to improve our web site. Out of all of those calls, Tom was the only human that wanted to meet us. That's what sold me on Tom Richards. He personally met me (at my convenience) and explained what he could do to help our business and make us more money. So far, everything he said he would make happen has happened!

My only regret is not having met Tom 5 years earlier!

Don Olson - President
DOlson13@aol.com

All Riders Up

Tom Richards is the BEST!! When I decided to launch our website for our small non-profit therapeutic riding center, I had no idea what it entailed -- to be honest I barely even knew what a website was and had very few computer skills whatsoever. I figured a couple of pictures and some information would suffice. Tom took my small expectations and created a masterpiece. Everyone who has visited the site has commented on how detailed and user friendly it is!

When Tom agreed to work with us on this he had no idea what he was in for. Every time he created something, we changed our minds or added more, and more and more. Tom never lost patience with us and always said "no problem." Not only was it service with a smile but it was fast -- which is very important when you are a start-up company. We are grateful for all of the guidance and work that Tom put into our site -- the product speaks for itself!!

Marcy Laver - President
All Riders Up
allridersup@comcast.net

Creative Pavers

I have to say that I am sold on Tom Richards. For years, we built an "in-house" website that consisted of purchasing a template that we would just plug all of our info and pictures into and publish online. That worked early on but a couple of years ago, we began to realize that the internet was becoming more important than ever in making a first impression to potential clients. We set out to find a reasonable and creative web designer to give our site the much needed upgrade that was long overdue. After interviewing several different people, it was obvious that Tom Richards was the person that we wanted to handle the creation of our new website. He quickly put together an initial draft of our site and I was very pleased with the layout. I was very impressed with his numerous suggestions to my personal ideas that seemed to fit our overall vision. From that point on, he worked with us diligently everyday as we made numerous adjustments to our photos, wording, etc. and he was always quick to respond to our modification requests. After we fine-tuned everything, he was able to quickly finish up and publish our site and it ended up being well above our original expectations.

What is even more impressive is that about a year after it was completed, we had a problem with the site being off-line. As soon as we realized this, I contacted Tom and within 15 minutes, he had the problem resolved and everything back on track. It's one thing to pay attention to your clients while you are selling them something, but it's another thing to give them the same type of service well after the sale has completed. That shows how Tom Richards operates and I am glad we were lucky to find him when we did.

Needless to say, I would recommend Tom highly to anyone looking to improve their web presence and we look forward to our continued relationship with him.

Nick Nykorczuk
Creative Pavers
niknyk@comcast.net

RAM Construction

Tom Richards created a new web site for us www.ramconstruction.net. He did a fantastic job and continues to be helpful and proficient every time we need a change. He is really quick with responding to all of our requests about changes, additions and deletions. We have been very satisfied and are very grateful for everything he has done.

Bernie Maue - Office Manager
Ram Construction Enterprises, Inc.
ramconstruction@aol.com

Flocco's of Conshohocken

It was a pleasure to work with Tom – he was VERY easy to work with. Last Fall (2008) he completed a total site overhaul by installing a state of the art shopping cart solution integrated with a new, site-wide layout and design. All deadlines were met and he went above and beyond by including Google Checkout and Froogle Product Search. To promote the new site and take advantage of the marketing tools our new shopping cart provides, Tom now handles 100% of our internet marketing campaign with his Google AdWords Program and Email Broadcasting.

Great services. Really worth it. Thank you Tom! You are a true professional!

Joe Flocco
info@floccos.com

Chaikowsky Jewelry Appraisals

I am extremely grateful that Tom contacted me. He has done a wonderful job reworking and upgrading my original website. Tom was extremely helpful with ideas and keeps me informed with any changes. As for the time it took, he was very fast and got the job done! If someone asks me about websites for their business, I do not hesitate to give them Tom's contact information. He also has a great and affordable Google AdWords Program.

Jane Chaikowsky
CHAIKOWSKY JEWELRY APPRAISALS
559 Main Street, Ste. 202, Bethlehem, Pa 18018
(610) 332-2777

Fabrizio Salon & Spa

Tom and his website design services were a godsend to our business! Our old site definitely needed help.

Our old website did not portray the upscale award-winning salon that we are. Tom helped us in zeroing in on that design for our site. Not to mention that our logo was fuzzy, certain links did not work, and most of all we weren't capturing enough exposure. With his help, it's now all been fixed. What most website owners don't realize is that it's not just enough to have a website out there; it has to be professional looking in order to put your business ahead of your competition. A website that looks like an amateur did it is not going to cut it with today's savvy net surfers.

He also fine tuned our search engines to capture more exposure which is getting us more inquiries and more clients. I am very pleased with the work that he provided. Tom was very much on time with all of the work and provided us with everything that he said he was going to. He is still tweaking our site with fine tuning details long after the work was completed at no charge to us. I am so pleased I have recommended him to a number of business colleagues.

Sincerely,
Angela Galieti
FSS1604@aol.com

Tripp's Excavating

My commendations to Tom Richards for advertising our website. He quickly got our site up and running for our work season.

Tom continued to inform us of any improvements which could be done, and expedited them. We needed to rely on him heavily as neither my husband or I knew much about web design and delivery. Tom was always there to help and have great suggestions for our company.

Sincerely,
Karen Tripp - Office Manager
katripp@gmail.com

Green Ridge Landscaping, Inc.

Tom,

We wanted to let you know how pleased we are with the development of our website (www.green-ridge-landscaping.com). Our company, Green Ridge Landscaping, Inc, has had an internet presence for at least 5 years. We had decided that we needed to update our appearance and actively pursued 3 other website designers in the month prior to contacting you. After much disappointment and false promises, we determined that a local professional would be the only solution. We contacted you based on a referral and were happy to hear that you wanted to meet with us to discuss our needs. During our initial consultation you listened to our needs and desires, recommended solutions and informed us exactly what the costs would be and the time to completion. We were extremely happy when all your promises were kept, and the final results of our website were outstanding. We must also commend your follow-up services and the ease it was working with you on the changes and refinements that have been completed since the original site development. Again, thank you for a great job, we will definitely recommend you to anybody looking to develop a website and we look forward to our continued relationship in keeping our website up-to-date.

Thank You,
Steve Bochnowicz - President Gary Weiss - Vice President
(610) 222-4733
steveb@green-ridge-landscaping.com

Signature Audio Systems

After three previous attempts from professional web designers I was still unsatisfied with my website. Tom showed me what issues the site was having, how to stream line it for easy navigation and make the site work the internet effectively. He was able to consolidate all of the bills and old website accounts from my previous attempts and design a professional looking website that fit my design and functional needs. I look forward to working with Tom in the future and will recommend him to anyone with a website need.

Jon Buckley
sales@signatureaudiosystems.com

Paul C. McPeake Remodeling & Carpentry, Inc.

As the owners of a remodeling company we depend on our website to showcase some of our work for our potential customers. We had a website designed by our phone company and it was pretty basic. In addition, it was difficult to get in touch with them when we wanted to change or update our photos. Recently, we decided to redo our website to make it more appealing. We saw an advertisement and contacted Tom Richards. He came to our office on several occasions and he couldn’t have been nicer. He gave us a lot of ideas and edited our photos to make them more attractive. He even helped us deal with the phone company and find a new server which saved us a lot of money. The site looks very professional which is important as it is the first contact a lot of our potential clients have with our company. We highly recommend Tom Richards. His prices were more than reasonable and just as important he is easily accessible when we need to update or change our site.
 
Paul & Kathy McPeake
Paulcmcpeake@aol.com

Anthony's Pizza & Italian Restaurant

Four years ago, Tom Richards contacted me with ideas of redesigning our existing website for our restaurant. At the time, we were not happy with our existing design. Tom listened to the ideas of what we thought was important to display for our customers and gave us great feedback and ideas of his own.

We launched our new website in May 2006 and we are more than pleased. The pictures and layout of the site are perfect. The design is clean and easy to navigate. We have had very positive feedback from our customers as well.

Tom was very easy to work with. He considered what we wanted for our site and added his own professional ideas. We will continue to use him in the future and will highly recommend Tom to our friends and colleagues.

Sincerely,
Anthony Pantalone
anthonys5393@verizon.net

Franklin Physics

Tom Richards has helped us a great deal. He troubleshoots our office network, and our computers. He found an Internet Service Provider and Web Hosting companies that meet our needs very well. Tom Richards created and maintains our Web site. He responds promptly to our needs in the computer/internet area. We recommend him to any business.

James G. Stuart, Ph.D., President
Franklin Applied Physics, Inc.
Oaks, Pennsylvania
Tel (610) 666-6645

Delaware Valley Overhead Door

Tom Richards has done a fantastic job creating my website. The website I had before he recreated mine was very poorly done and I was very dissatisfied. When I met with Tom and he showed me what he could do and what changes he could make to drastically change my website, I was very happy with his work. I get compliments all the time on how wonderful the website looks and I have to agree with my customers. Tom has done a great job making my website look nice and be informative. It was a great pleasure working with him.

Mary Cianciulli
President/Owner
610-272-2015
mary.delvalohd@comcast.net

Seven Stars Inn

Tom Richards has done a fine job creating our current website, and I am extremely happy with his work. As we requested, the site is warm and attractive, but clean and comfortable. Tom works quickly and efficiently and is a pleasure to work with.

Frank Cacciutti - Owner
comments@sevenstarsinn.com

AJR Environmental, Inc.

We made a mistake with our original site - it was a mess, something I never felt comfortable showing to anyone, especially prospects. We heard about Tom, he put together a sample site for us and we were more than impressed. He finished his redesign promptly. He took our pictures of job sites and made them shine. He also photographed much of our newer work with outstanding results. Tom suggested a Contact page form to make it easier for people to communicate with us and we've picked up solid leads from it that turned into new accounts. Also, we didn't realize how much we were overspending on having our website hosted. Tom handled all the arrangements and moved our site to a new host. The cost savings more than covered the redesign investment. Now we save time and dollars when contacting potential clients because they can be shown excellent examples of our work by going to the site - we're doing a lot less running around. He's always there too when we need changes made. They are made right away. Tom also now handles our office computers and has set up a system that enables us to work from home when necessary. I'd recommend him to anyone. He's a pleasure to deal with.

Anthony DuPell - Owner
anthony@ajrenvironmental.com
 

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Tom Richards    Pottstown, PA    610.299.8405    tom@webhandprint.com